4 Alternatives To Saying “I’m sorry” At Work

How many times have you uttered the words, “I’m sorry” when you haven’t actually offended someone or made an error? It’s a common phenomenon, especially in the workplace. While you may think your reflexive apology shows humility or respect, it’s actually making you appear less confident in your own professional abilities.

If you struggle with chronic over-apologizing, with some effort, you can find clearer ways to express what you truly mean and feel more confident in your communication as a result.

When you want to ask a question

Practice speaking up in meetings without apologizing first. You’re not interrupting or being annoying if you have a question, so don’t assume you are. Instead say: “Excuse me, I have a question.” Or “Is now a good time for a quick question?”

When a colleague asks for an unreasonable Favour

Don’t say you are sorry. Instead, say, “No, I’m not available to do that.” If people make unreasonable requests for your time, it’s wise to learn how to push back. Clearly stating your limits and being clear about expectations doesn’t make you difficult; it’s a sign of leadership.

Find A Way To Say ‘Thank You’

For example, if a project falls behind schedule instead of saying, (“I’m so sorry I don't have this ready for you yet”) say “Thank you for your patience as we navigate this project, be assured that you will have it by Friday of next week.”

Take your power back by owning your situation, cutting out the sob story, and giving a simple thank you.

Practice Empathy Instead Of saying ‘Sorry’ as a form of sympathy

Some people use “I’m sorry” to show sympathy. Instead, practice empathy by reflecting on what the other person might be feeling. For example, if someone shares a difficult experience, you can say, “That sounds like it was quite tough for you. Any way I can help?”

I think saying 'I'm sorry' frequently at work may make you look unserious. Thanks for the tips.